Who this policy covers
This policy applies to information collected through https://www.islandorthobiologics.com and its contact and assessment forms. It does not replace the privacy notices you receive as a patient of the practice, which are governed separately under applicable health-privacy law (see the HIPAA note below).
Information we collect
We only collect information you choose to give us. When you fill out our contact form, request a consultation, or complete the candidate assessment, you may provide:
- Your name
- Your phone number and email address
- Basic details about your condition or the reason you're reaching out
We may also collect limited, non-identifying technical information automatically, such as your browser type, device, and pages visited, through standard web analytics (see "Cookies and analytics" below).
How we use your information
We use the information you share to:
- Respond to your inquiry and answer your questions
- Provide information about PRP therapy and whether it may be appropriate for you
- Schedule or follow up on a consultation you've requested
- Improve the content and usability of our website
We do not use your contact details to send marketing you didn't ask for, and you can ask us to stop contacting you at any time.
We do not sell your information
We do not sell, rent, or trade your personal information to third parties. Your information is used to serve you, not to be packaged and resold.
How we share information
We share your information only with trusted service providers who help us operate the website and respond to inquiries, for example, our website host, form-delivery service, and email provider. These processors are only permitted to use your information to perform services on our behalf. We may also disclose information if required by law or to protect the safety of a patient or the public.
HIPAA and your health information
Protected health information (PHI) created or received in the course of your care is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) where applicable.
The forms on this website are intended for initial contact and general questions only. Please do not use them to transmit detailed medical records, test results, or sensitive health history. We'll collect any clinical information you need to share through secure, in-office channels.
Cookies and analytics
Our website may use cookies and similar technologies, along with privacy-conscious analytics, to understand how visitors use the site and to improve it. This data is aggregated and not used to identify you personally. Most browsers let you control or disable cookies through their settings; doing so will not prevent you from contacting the practice.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect the information you submit. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security, another reason not to send sensitive medical details through the website forms.
Your choices
You may ask us to access, correct, or delete the contact information you've provided, or to stop using it to reach you. To make a request, contact us using the details below and we'll respond promptly.
Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children. If a parent or guardian is inquiring on behalf of a minor, please reach out to us directly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "last updated" date above. Significant changes will be reflected on this page.
Contact us
Questions about this policy or your information? Email us at info@islandorthobiologics.com and we'll be glad to help.